Over the course of the last few years, the increasing demands of customers have led manufacturers across industries to embrace service-oriented products and solutions to improve customer satisfaction, increase profit margins, and
When it comes to automation and artificial intelligence, the technician's role is always questioned. Will the need for technicians decrease with technological advances? IFS answers the questions in this article.
Last month, IFS was named Field Service Management leader at Gartner Magic Quadrant 2019. The report, which contains enlightening information, included trends affecting the service sector. In this article, we
Gartner's report shows that the field service environment is changing rapidly and IFS helps organizations manage this change. Gartner has announced that, once again, IFS has been named in the
IoT devices offer many advantages to businesses in terms of data flow. If you want to take advantage of the benefits of IoT and ERP integration, this article is for
Previously describing the myths about cloud, this time IFS discusses how cloud technology provides key business practices and benefits. You can reach the previous article from here. To be clear,
Today's technologies are individual technologies, disconnected from one another. But true digital transformation is different. Here is IFS's definition of true digital transformation and AI in field service; We’ve reached
Organizations lean towards to digitally transform their enterprise. In these days, digital transformation doesn’t just mean using cloud technology. So,what is the definition of a truly digital transformation for your
We are seeing the growing demand to integrate connected devices for field service operations. In a recent study by IFS, 30 percent of product-oriented companies said they are already using IoT
ATHENS, Ala., April 11, 2017 (GLOBE NEWSWIRE) -- Edgewater Fullscope, Inc., a wholly-owned subsidiary of Edgewater Technology, Inc. (NASDAQ:EDGW) and leading provider of Microsoft Dynamics 365 (formerly Dynamics AX and