Agility is the name of the game for businesses looking to respond to threats and opportunities in their markets. Intelligent cloud ERP provides the core technology that enables organizations to build the agile foundations they need to enter new markets and become disruptors in their industries.
Intelligent cloud ERP is different from legacy ERP software in its ability to embed automation into an organization’s day-to-day processes. It comes equipped with technologies, such as predictive analytics, conversational user experience design and artificial intelligence, that enable it to learn, memorize and execute the task on behalf of the user — a big step forward from simply alerting the user that something must be done.
This intelligence provides the digital platform on which organizations can better leverage data for more powerful insights, integrate end-to-end processes and incorporate external sources of information into their day-to-day decision-making.
Too often organizations wait patiently for improved functionality as they miss valuable opportunities for creating business value. In an environment of relentless competition and empowered customers, time cannot be wasted.
This is about creating value for customers by adapting to their expectations quickly. With cloud technology comes new innovation at the same rate that customers’ expectations are increasing. With the ability to scale processes and deliver superior user experiences, businesses can follow through on their most ambitious competitive strategies.
Intelligent cloud ERP offers exponentially faster deployment cycles. Businesses can gain the most up-to-date capabilities and applications as they are developed, rather than waiting months or years after their competitors have deployed them. Where businesses would previously have to pick and choose between technologies they could realistically access, they can now begin rolling out real use cases for:
AI and machine learning
Voice-enabled digital assistants
End-to-end data integration
Real-time analysis dashboards
Software-as-a-service consumption of ERP means businesses get the regular updates they need to stay competitive. It is also the most affordable and sustainable way to access these capabilities, as it enables IT teams to focus on driving the business forward instead of wasting countless hours on software implementation.
Intelligent cloud ERP puts any business in the fast lane by being faster to:
Deploy: Implement the new system and bring core processes on board in weeks, instead of months or years.
Upgrade: Regular upgrades through the cloud enable faster deployment of new capabilities than on-premise solutions can offer.
Adopt: User experience is simplified through an interface that takes lessons from leading consumer-friendly applications, as well as mobile capabilities for remote workforces.
With customized, on-premise ERP deployments, organizations commonly wait years between upgrades. Moreover, these upgrades are often held back by complex integrations with other legacy software.
Conversely, intelligent cloud ERP pushes out new capabilities multiple times a year, to enable organizations to consistently outpace the competition. In particular, AI and machine learning applications allow companies to use software that learns from business users and eventually predicts the information they require. This makes ERP a living system that business users direct to intuitively enhance every process.
Paul Kruger is director of Sales and Marketing, DXC Oxygen.