In the ever-evolving landscape of enterprise technology, the role of Enterprise Resource Planning (ERP) solutions cannot be overstated. With each passing year, these systems become more sophisticated, adapting to the changing needs of businesses across industries. Among the leaders in this domain stands SYSPRO, a global provider of industry-built ERP software renowned for its commitment to innovation and excellence. In this interview, we have the distinct privilege of engaging with Mr. Paulo de Matos, Chief Product Officer at SYSPRO, a visionary leader at the forefront of technological advancement. We delve into the launch of SYSPRO 8 2023, the latest iteration of the SYSPRO ERP Platform—a release that not only demonstrates SYSPRO’s dedication to staying ahead of the curve but also brings an array of capabilities poised to redefine the ERP landscape.

SYSPRO 8 2023 introduces a host of new features, from enhanced quality control and automation to improved warehouse management and advanced analytics. With a strong focus on efficiency, quality, and automation, this release holds the potential to empower mid-market manufacturers and distributors to navigate the ever-changing tides of modern industry.

Throughout this conversation, we will explore the intricacies of these new capabilities, their implications for businesses, and the broader vision behind SYSPRO’s commitment to excellence. Paulo de Matos will share insights into how SYSPRO 8 2023 addresses the evolving priorities of today’s manufacturers, emphasizing the critical importance of quality, security, and connectivity in an era defined by rapid change.

Join us as we embark on a journey through the world of ERP innovation, where SYSPRO 8 2023 shines as a testament to the relentless pursuit of efficiency and quality in enterprise solutions. This interview promises to unveil the driving forces behind SYSPRO’s latest release and its potential to reshape the future of business operations.

In the ever-evolving landscape of enterprise technology, the role of Enterprise Resource Planning (ERP) solutions cannot be overstated. With each passing year, these systems become more sophisticated, adapting to the changing needs of businesses across industries. Among the leaders in this domain stands SYSPRO, a global provider of industry-built ERP software renowned for its commitment to innovation and excellence.

Congratulations on the launch of SYSPRO 8 2023. Could you start by providing an overview of the key highlights and improvements in this latest release of the SYSPRO ERP Platform?

This new release includes more than two dozen new capabilities that increase organizations’ efficiency and optimize supply chain operations, ultimately increasing manufacturers’ ability to delight their customers and increase profitability. New capabilities include advanced quality control, seamless automation, enhanced warehouse functionality, increased security and connectivity, and even more predictive power through enhancements to SYSPRO Embedded Analytics.

The manufacturing landscape has seen significant changes in recent years. How does SYSPRO 8 2023 address the evolving priorities of mid-market manufacturers and distributors in terms of efficiency, quality, and automation?

Increasingly, manufacturing and distribution businesses run on data, and the ERP platform collects and manages the most critical data in the organization: finance, operations, inventory, supply chain, and more. This release makes data of all kinds easier to access, understand, and analyze so the organization can become more efficient, effective, and, ultimately, more profitable.

Concerning quality, we’ve created a quality management module that’s fully integrated into SYSPRO ERP, this new solution enables manufacturers to oversee all activities and tasks required to maintain a desired level of excellence. Manufacturers can set their own quality control standards in their business, achieve less variability, and improve overall customer satisfaction as it enables them to inspect and approve quality at each process throughout the supply chain quickly and effectively. Quality managers have instant access to all the critical information required to track a suspect product, from delivery of raw materials to customer delivery. Functionality includes customer complaints, recall management, and configurable inspection capabilities.

We’ve made processing accounts payable invoices far more efficient. SYSPRO can now extract data directly from invoices and then match it with information in the ERP platform. This saves the organization a ton of time that would otherwise be spent manually processing invoices, which enables those employees to spend their time on more productive tasks.

Earlier this year, SYSPRO released SYSPRO Embedded Analytics. In this release, we’ve introduced a big data connector that enables organizations to easily connect to cloud data sources, or any data source, really, to augment the data that’s already in the ERP.

In the context of increased consumer expectations for quality and speed, how does SYSPRO 8 2023 empower organizations to meet these demands effectively?

The quality module will enable SYSPRO customers to raise the bar, because they can gain visibility into quality over the entire product journey, from the materials used to construct it all the way through to customer receipt.

As for speed, the Warehouse Management System (WMS) Marshaling enables manufacturers to easily streamline the staging and packing of sales orders to enable the efficient consolidation of multiple orders for a customer into one shipment. They can generate accurate manifest documents and flexible printing of outer labels and manifests based on packaging constraints and stock items shipped. With WMS Marshalling, organizations can accelerate order fulfillment, improve accuracy, and increase customer satisfaction.

Could you provide insights into the role of IoT data capture within SYSPRO’s capabilities, especially in relation to data analysis and decision-making?

Sure. Our new embedded analytics big data connectors enable organizations to scale analytics capabilities to handle growing volumes of data, such as IoT capture, to ensure they can accommodate current and future data interrogation needs. IoT data is particularly important, because it’s a rich source of information on the efficiency, state, and functionality of critical machinery and, in many cases, the product itself. By bringing this data into SYSPRO Embedded Analytics, companies could gain insights on:

  • Whether there are breaks in the cold chain, which is critical for many food manufacturers
  • Declining efficiency of key machinery, which could indicate it needs maintenance
  • Real-time movement of inventory through the warehouse
  • And much more

Integration with cloud and other data sources is critical for modern businesses. Can you share examples of how SYSPRO Embedded Analytics Big Data Connectors have facilitated better data utilization and insights?

Definitely. We just elaborated on how IoT data, much of which is stored in the cloud, can add value. However, there are many other data sources that can improve data insights. Weather data, for example, can improve the accuracy of predictive analytics on logistics and delivery. Macroeconomic data can improve sales forecasting. The possibilities are endless.

SYSPRO has emphasized the customization of the Product Catalog for different sales channels. How does this flexibility contribute to improving marketing strategies and sales effectiveness?

This new capability enables businesses to create a comprehensive catalog of their products with associated pricing and promotions. It’s customizable for different sales channels and facilitates seamless online sales, more effective marketing promotions, and efficient pricing management. Ultimately, it drives revenue growth and higher customer satisfaction because it enables companies to ensure that the products they display to customers match their needs.

With the new Single Sign-On functionality, organizations can simplify user access management. Can you describe the ease of use and advantages for both administrators and end-users?

Users can now log in to SYSPRO using their existing Microsoft, Google, or LinkedIn accounts, which streamlines the login process and enhances user convenience. Administrators can easily manage user access and permissions through centralized identity providers, reducing administrative burden and ensuring consistent user authentication across multiple applications.

Looking ahead, what are your expectations for the impact of SYSPRO 8 2023 on the ERP industry, and how do you envision it benefiting a wide range of businesses and industries?

We’ve already seen a significant number of customers upgrading to the new version because they can see how these new capabilities will improve their ability to meet customer expectations, increase efficiency, gain visibility, and augment their analytics capabilities. We live in a volatile economic time, so manufacturers and distributors know they need to become as efficient and effective as possible — SYSPRO is helping them achieve these goals.