HonorHealth Streamlines Operations with Workday ERP to Improve Agility and Insight

Healthcare organizations are under growing pressure to balance operational efficiency with quality patient care. Fragmented legacy systems can hinder that balance, trapping finance, HR, supply chain, and benefits teams in manual workarounds and disconnected processes. For HonorHealth, a large non-profit healthcare network in Arizona, this reality challenged agility and clarity at a time when responsiveness mattered most.

To modernize and unify core processes, HonorHealth partnered with PwC to implement Workday’s cloud-native ERP platform across finance, HR, benefits, and supply chain functions. The initiative aimed to simplify operations, eliminate redundant systems, and give frontline teams faster access to real-time information — all without adding headcount.

The results were significant:

• 66% fewer ledger accounts, streamlining financial reporting and accelerating close processes.
• 30% reduction in payroll earnings codes, cutting administrative overhead for HR and finance.
• 67% fewer requisition types, enabling better automation and workflow standardization.

By consolidating previously siloed systems onto a single ERP platform, HonorHealth has reduced repetitive manual tasks and enabled staff to focus on higher-value work. At the same time, finance, HR, and supply chain teams now benefit from a unified operational view and mobile-friendly interfaces that support faster decision-making and clearer oversight.

From Fragmentation to Unified Processes

Legacy landscapes often force healthcare organizations to juggle multiple systems for basic functions like onboarding, benefits updates, or supply approvals. For HonorHealth, this meant staff spent excessive time navigating platforms rather than advancing strategic priorities. Moving to Workday — with PwC’s implementation expertise — helped break down these barriers, centralizing workflows and reducing complexity.

The engagement was not simply a technology install: it involved careful design sessions with leaders and frontline staff, ensuring the solution reflected real-world user needs while maintaining flexibility. Standardized approvals, automated tasks, and consolidated data structures now drive efficiency and transparency across departments.

Strategic Implications for Healthcare ERP

HonorHealth’s experience illustrates a broader trend in healthcare ERP transformation:

• Unified platforms accelerate decision cycles by reducing reconciliation effort and manual handoffs.
• Standardized data supports compliance and governance, reducing risk across financial and HR functions.
• Mobile and intuitive interfaces expand access to real-time insights, supporting distributed teams with diverse operational needs.

As healthcare organizations face increasing financial and regulatory pressures, consolidating enterprise systems can improve operational clarity while enabling teams to focus on core mission outcomes rather than administrative tasks.

HonorHealth’s journey with Workday and PwC provides a practical example of how ERP modernization can drive real-world efficiency gains in a complex healthcare environment — not just through technical change, but through thoughtful process design and cross-functional engagement.