Bombardier is putting aircraft performance analysis directly into sales conversations with Clara, an AI agent built on Salesforce Agentforce. According to Salesforce, a range-map calculation that previously required at least
CRM
The history of enterprise system transformation is marked by complexity and hard trade-offs. Whether the platform is an Enterprise Resource Planning (ERP) suite, a customer relationship management (CRM) system, a
The strategic investment strengthens Appficiency's Salesforce capabilities alongside its Oracle NetSuite practice, targeting the integration challenges facing construction, manufacturing and other asset-intensive industries.
Clean core is the right destination. Treating it as a blanket rewrite can be one of the most expensive ways to get there.
In 1970, with the national airspace starting to seize up, the Federal Aviation Administration (FAA) built a central facility to manage traffic across the entire country rather than airport by
Artificial intelligence is rapidly becoming part of everyday work across professional services organizations. Yet while many firms have adopted AI assistants to help individuals draft documents, summarize meetings, or generate
Evergreen’s Pine Services Group has expanded its global footprint with the acquisition of Stratus Consulting Group, marking its first entry into the Australian market and its 17th growth acquisition to
In a landscape of fragmented software, manual integration remains a hidden cost for many businesses. When operations, manufacturing and accounts live in disconnected worlds, every interface becomes a potential point
Deloitte and ServiceNow have released their 2026 Workflow Automation Outlook: From Insights to Impact – Connecting the AI-Fueled Enterprise in 2026, identifying five trends they believe will define the next
After two years of aggressive generative AI experimentation, enterprise leaders are asking a harder question: Where is the measurable return? Despite an estimated $30–40 billion in enterprise investment in generative
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