Atlassian Corporation (NASDAQ:TEAM), the maker of Jira, Confluence, and Bitbucket, has acquired AirTrack, a maker of leading IT data quality management technology.
IFS, the global cloud enterprise software company, announced that it has retained its position in the Leaders category in the IDC MarketScape: Worldwide Manufacturing Field Service Management Applications 2021–2022 Vendor Assessment.
A few months back, Gartner released its 2019 Magic Quadrant for Field Service Management, and for the fourth consecutive time, IFS has been named a Leader. While we’re certainly thrilled
Last week while attending the IFS UK&I User Group Annual Conference outside of London, I had an opportunity to sit down and chat with Alastair Clifford-Jones, CEO of consulting firm Leadent Solutions. Besides
When it comes to automation and artificial intelligence, the technician's role is always questioned. Will the need for technicians decrease with technological advances? IFS answers the questions in this article.
Today's technologies are individual technologies, disconnected from one another. But true digital transformation is different. Here is IFS's definition of true digital transformation and AI in field service; We’ve reached
Organizations lean towards to digitally transform their enterprise. In these days, digital transformation doesn’t just mean using cloud technology. So,what is the definition of a truly digital transformation for your
With service organizations laser-focused on advancing their Customer Experience (CX) initiatives, self-service is a critical topic. You can’t provide a stellar CX without strong self-service capabilities, and the demand from your customers