Enterprise Resource Planning (ERP) systems have long been the backbone of organizational operations, streamlining processes and integrating data across various departments. In recent years, the emergence of Artificial Intelligence (AI)
A few decades back, customer experience didn't exist in the corporate dictionary. It became a part of the corporate syllabus in the '90s when the Internet took the business ecosystem
In the world of technology, we all hear the words “digital transformation” around the clock. It may be a buzzword, but digital transformation is no joke. IDC predicts that digital
The Fourth Industrial Revolution is gathering pace as companies increasingly turn to digitization to improve their processes. This herald a series of social, political, cultural, and economic upheavals that will
Call center service cannot be very efficient without CRM software. The old version of CRM used in call centers can lead to poor productivity. Without CRM software, Call center service
Leveraging Artificial Intelligence and Machine Learning Techniques for an Efficient Cloud ERP System
The inception of new technologies and fierce competition in the market is providing impetus to the organizations to re-evaluate their ERP model. Traditional ERP systems do not provide the required