canias feed ad

Is It Possible With Canias ERP?

Increase the efficiency of your company by making all your processes transparent with the software that is suitable for the firm at every scale.

companies

How Companies can Take Advantage of the Mining Industry Recovery

The cost-cutting and downsizing of the last few years in the mining industry is at an end. Now, with global demand for […]

artificial

Ensuring The ROI of Adding Artificial Intelligence

Adding artificial intelligence to the contact center is an important decision that involves a significant investment of time money, and […]

Customers

Most Customers Hate AI & Chatbots For This Reason…

There’s no doubt that artificial intelligence is going to be more and more common in customer service and support interactions. Its versatility […]

Quantum

A Quantum Leap in Computing Power

At IFS Labs, we do a lot of things. We take our inspiration from consumer technologies and innovative solutions from […]

self-service

The Self-Service Imperative

With service organizations laser-focused on advancing their Customer Experience (CX) initiatives, self-service is a critical topic. You can’t provide a stellar CX […]

automotive

Formula E- a Test Bed for Automotive Innovation from Track to Road

The impact of electric vehicles on the future direction of the automotive industry is going to be huge. According to new […]

experience

How to Balance People and Bots in Your Retail Service Experience

One of the greatest stumbling blocks for organizations is the transition from an AI-based interaction to live agent assistance. When done […]

customer experience

How Disconnected Systems Are Destroying The Customer Experience

When asked, most executives would indicate that one of their strategic priorities is to deliver an excellent customer experience (CX). […]

Pedal to The Metal: Pushing New Boundaries in Automotive Manufacturing

The automotive industry is already in the middle of huge market change. Cars and commercial vehicles are getting smarter, and […]