How Epicor and Conveyance Are Transforming Prophet 21 Implementations
In today’s rapidly evolving distribution landscape, successful digital transformation requires more than just technology—it demands partners who understand both software and the human journey. This philosophy defines Epicor’s strategic channel partnership with Conveyance Solutions, where technical expertise meets unparalleled human insight to deliver exceptional Prophet 21 implementations.
“We didn’t just want implementation partners—we wanted transformation catalysts,” explains Brenda Nobleza, Vice President of Sales at Epicor. “In distribution, where relationships and operational continuity are everything, having partners who understand both the software and the human element is invaluable.”
From Family Business Experts to Distribution Technology Leaders
For Allie and Andrew Taylor, founders of Conveyance Solutions, becoming Epicor’s premier Prophet 21 channel partner began with understanding what keeps distribution business owners awake at night.
“Most low to mid-market owners are grinding it out daily,” Andrew explains. “They’re trying to make payroll in a world changing rapidly around them. Taking the headache out of their ERP decisions is our absolute priority.”
This empathy isn’t theoretical—it’s lived experience. As husband-and-wife entrepreneurs running multiple businesses while raising a blended family, the Taylors understand the unique challenges where “the office desk and kitchen table blend together.”
Their journey began with Orange Kiwi, specializing in management and succession planning for family businesses. “We had a client implementing Prophet 21, and we said, ‘Sure, we can project manage that’—and we learned as we went,” Andrew recalls. Today, with 25 specialists, Conveyance has grown to become the largest independent firm servicing Prophet 21—making them a natural first choice when Epicor expanded its channel partner program to distribution.
Building Teams That Truly Understand Distribution
What sets Conveyance apart is their deliberate strategy of recruiting talent directly from distribution environments.
“Most of our consultants have been super users, administrators, or warehouse leads at distributors,” Andrew explains. “They understand distribution from the inside. Our project managers aren’t just traffic controllers—they’re in the trenches solving real problems with clients.”
Scott Statter, Epicor Channel Sales Manager, has witnessed this advantage: “Evan and Andrew are passionate about what they do, and that comes through with prospects. Their experience with Prophet 21 customers across various distribution verticals is a huge asset.”
A Different Approach to Implementation
In an industry where overpromising is unfortunately common, Conveyance has built their reputation on radical transparency.
“No matter how well we handle scoping, surprises always emerge,” Andrew acknowledges. “You’re building the bridge as you walk on it. We give clients confidence that no matter what happens, we will be fair, honest, straightforward, and empathetic.”
This approach resonates particularly well with two key segments: family-owned distributors navigating their first major system change and private equity-backed firms executing rapid roll-ups.
“We’ve got numerous customers that are large businesses backed by private equity interested in fast integrations,” Andrew explains. “They need partners who can handle multiple implementations in parallel.”
Knowledge Transfer: A Core Value Proposition
Unlike partners who hoard expertise to generate service revenue, Conveyance believes in building client self-sufficiency.
“We’re always working to build knowledge into our clients,” Andrew emphasizes. “We’re not a ‘hold-it-all-back and dole it out through help desk tickets’ kind of company. We want to train people and help customers succeed with their own talent development.”
This commitment to knowledge transfer is baked into their operational model. “Every team member is an expert in at least one area of Prophet 21,” Allie explains. “We require all team members to invest in professional development, making up to 20% of their capacity available for learning.”
The Power of Channel Partnership
The synergy between Epicor and Conveyance exemplifies the power of Epicor’s channel partner strategy. Together, they offer clients something neither could provide alone: world-class technology paired with implementation specialists who understand both the software and the unique challenges of distribution businesses.
“We focus on implementation and the people side,” Andrew says. “I often ask customers, ‘What are you afraid of?’ Because many fear data migration, the amount of change, and the implications for their staff.”
The ultimate measure of success? “What we commit to customers is that when they’re about to go live, they can sit around the table with us, look each other in the eye, and say, ‘We know we’re ready.'”
Join the Epicor Channel Partner Program
Epicor’s channel partner program represents a strategic commitment to delivering exceptional customer outcomes through specialized expertise. Partners like Conveyance bring unique capabilities that enhance Epicor’s solutions while creating significant business opportunities for themselves.
By combining world-class technology with specialized implementation expertise, these partnerships are transforming distribution businesses across North America and beyond.
For the full story and more details about Conveyance’s journey with Epicor, visit the blog. Interested in becoming an Epicor Channel Partner? Visit the website to learn more.
Brenda Nobleza
Brenda Nobleza is the Vice President of Channel Solutions at Epicor. She is known for fostering a work environment that is open, collaborative, and growth-focused. Her influence extends throughout the organization, including mentoring women early in their careers.
