How Customer Service Is Being Digitally Transformed

A recent study conducted by WBR indicates that the service industry is at an inflection point. Over the next 24 […]

Acumatica 2018 R2 Roadshow Highlights Latest ERP Release for Increased Productivity and User Satisfaction

Acumatica, the world’s fastest-growing cloud ERP company, continues its national roadshow this month to help educate small- and mid-size businesses […]

Can An AI Chatbot Deliver Great Customer Service?

Customer service is a people-focused business, and according to the Harvard Business Review, there are elements of service that are hard […]

Openness Matters: The New Open Data Initiative from SAP, Adobe, and Microsoft

It’s been a year of bold moves for SAP. The Open Data Initiative, just announced by SAP, Microsoft, and Adobe, is […]

Getting The Most From Your ERP System Through Development

ERP Development is crucial when it comes to tailoring your chosen software to your businesses’ specific needs, thus ensuring you […]

No Looking Back:The Automotive Industry’s Path To Future Innovation

The world’s leading trade show for transport, logistics and mobility, The International Automotive Fair (IAA) for Commercial Vehicles, kicked off last […]

Can ERP Vendors Deliver On Industry 4.0 Expectations?

In the IT business, innovation is king. If you fail to keep up, you run the risk of falling behind […]

How ERP Software Can Prevent Your Business From Falling Behind

In 2018 it can often seem that technological innovation is relentless. Whether it’s the newest iPhone release, the latest Mac […]

Is Your Business Ready for the Human Revolution?

Nothing screams people, passion, and purpose like a thunderous video presentation — involving live acrobatics and tribal drumming — at […]

Field Service Buzzwords: ‘Cloud’

Previously, we discussed the impact the Internet of Things can have on a service organization. Our final buzzword is key to helping […]