How to Improve Data Quality in Your CRM System

Is the data you hold in your CRM system reliable? Can you segment your data easily? Can you produce accurate […]

Microsoft Unveils Dynamics 365 Pricing Information as Enterprise and Business Subscription Editions

Microsoft has revealed how it plans to price and license its upcoming Dynamics 365 cloud software. The cloud-based version of […]

Microsoft will Launch its Price War with Salesforce on November 1

Microsoft on Tuesday showed off the next incarnation of a major software product called Dynamics 365, stuffed full of new […]

Adobe Pairs Up with Microsoft in New Cloud Partnership

Microsoft and Adobe announced today a new partnership that will see the two companies use and promote each other’s cloud […]

Why Combining CRM and ERP Helps CX Managers

Just recently Microsoft announced its move to combine CRM and ERP within a single solution called Dynamics 365. Ever wondered […]

Fans Are the Winners as FC Bayern Goes Digital

August 2016 was a momentous month for FC Bayern Munich. Not only did the club start out on a new […]

Optimizing Digital Data Collection for CRM

Remember the rolodex? The little circular card holders that used to be the de facto corporate repository of customer contact […]

Microsoft Dynamics 365 forges data integration with CRM, ERP

Recently, Microsoft combined its CRM system functionality with ERP functionality. The goal is to make it easier to see a […]

How CRM Software Can Help You Sell More via Channel Partners

If you’re a vendor who heavily relies on channel partnerships to do business (say, in manufacturing or information technologies), understanding […]

Here Are 8 Ways CRM Can Benefit Your Ecommerce Business

Running an online business without CRM? Perhaps you need to rethink your strategy. Gone are the days where CRM was […]