Many enterprises these days employ both customer relationship management (CRM) and enterprise resource planning (ERP) in the drive to keep pace with the modern digital economy. But while both of
Customer service is a people-focused business, and according to the Harvard Business Review, there are elements of service that are hard to automate. But there is great value that businesses can
Innofactor Plc Stock Exchange Release May 31, 2017, at 13:15 Finnish time On May 31, 2017, a Finnish service company and Innofactor signed an agreement on the delivery of a
If you’re looking to streamline business processes and boost productivity, consider integrating your enterprise resource planning (ERP) and customer relationship management (CRM) software systems. Doing so will help remove data