When asked, most executives would indicate that one of their strategic priorities is to deliver an excellent customer experience (CX). Research supports that organizations increasingly acknowledge that the CX is
Digital moonshots, apps at the edge and information enlightenment will be among the enterprise digital trends to watch in 2019, according to new predictions by DXC Technology, a leading independent,
The glamorous dresses in front of me — the one festooned with bright fuchsia flowers really caught my eye — represented a completely new way retailers and designers can get
Customers are at the heart of any business. But when customer data is spread across multiple systems, there is the possibility that information will go missing, creating black holes along
Research and Markets has announced the addition of the "AI Enabled Customer Relationship Management (CRM) and IoT Enabled Enterprise Resource Planning (ERP) Market Outlook and Forecasts 2017 - 2022" report
Just recently Microsoft announced its move to combine CRM and ERP within a single solution called Dynamics 365. Ever wondered why bother about these two systems together? There is one