It’s rare that the financial services industry (FS) is a leader in implementation of emerging technologies, but that’s indeed the case with blockchain and chatbots. Both of these technologies are
There’s no doubt that artificial intelligence is going to be more and more common in customer service and support interactions. Its versatility in expanding self-service options across channels, its ability to capture
Considering benefits such as increased efficiency, ease of access, faster implementation cycles, simpler administration and management and overall cost reduction, 22 per cent organisations worldwide have moved their ERP to
Since ERP systems are the glue that combines all departments within an organization, innovations that they introduce can have a huge influence on a company’s profitability. From AI bots that
One of the most significant changes of the digital era is the growing use of AI in almost every aspect of business ERP lies at the heart of most organisations'
